Associate Store Director, Soho

Role overview

Explore this customer operations opportunity in New York, NY. Respond to customer needs and help resolve service questions. Support merchandise presentation and assortment decisions.

What the role involves

• Respond to customer needs and help resolve service questions.
• Support merchandise presentation and assortment decisions.
• Help run store routines and transaction processes.
• Prepare forecasts, budgets or plans for the work.
• Coordinate work with colleagues and partner teams.
• Support team development through coaching or training.

Qualifications

• Relevant experience: 3+ years, as specified for this role.
• Background in assisting customers and resolving their needs.
• Experience in retail, sales or store operations.
• Experience designing digital products or user experiences.
• Careful attention to the accuracy of work.
• Clear communication and effective working relationships.