3PL Customer Success Manager

Role overview

Explore this customer operations opportunity in Atlanta Warehouse; Chicago Warehouse; Dallas Warehouse; New York City, New York, United States; Phillipsburg Warehouse; San Bernardino Warehouse. Respond to customer needs and help resolve service questions. Support daily operations in a warehouse or distribution environment.

What the role involves

• Respond to customer needs and help resolve service questions.
• Support daily operations in a warehouse or distribution environment.
• Maintain accurate stock counts and replenishment routines.
• Use data or reporting to assess results and guide decisions.
• Prepare forecasts, budgets or plans for the work.
• Support team development through coaching or training.

Qualifications

• Familiarity with warehouse, distribution or fulfillment work.
• Experience designing digital products or user experiences.
• Ability to interpret information and use it in decisions.
• Clear communication and effective working relationships.
• Working knowledge of Excel.

Additional strengths

• Familiarity with warehouse, distribution or fulfillment work.
• Relevant supply chain, logistics or transportation experience.